CI Lab 15: Just the ticket - Performance, Payment and Data

Throughout 2020, live events and festivals were forced to either cancel their plans or move online as venues and performance spaces across the UK and beyond closed their doors in compliance with Covid-19 restrictions. As events moved online, so did audiences, providing new challenges around audience engagement and ticketing for live events producers, who could no longer offer traditional tickets sold through a box office, for a limited number of physical seats.